At ServiceOne365, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
When you use our website or request a callback, we may collect the following personal details:
- Personal Details: Name, Phone Number, and Address (for on-site service).
- Device Information: TV Brand, Model, and Description of the problem.
- Technical Data: IP address and browser type (via standard analytics cookies).
2. How We Use Your Information
Your data is used strictly for business operations related to your service request:
- To contact you regarding your repair inquiry.
- To schedule a technician visit to your location in Lucknow.
- To provide status updates and invoices.
- To improve our website functionality.
3. Data Sharing & Security
- No Selling of Data: We do NOT sell, rent, or trade your personal information to third parties.
- Internal Use: Information is shared only with our internal staff and assigned technicians to fulfill your service request.
- Security: We implement reasonable security measures to protect your data from unauthorized access.
4. Cookies
We use basic cookies to analyze website traffic and improve user experience. These do not construct a personal profile of you. You can choose to disable cookies through your browser settings.
5. User Consent
By submitting a form on our website or contacting us via phone/WhatsApp, you consent to the collection and use of your information as described in this policy.
6. Contact Us
If you have questions regarding your privacy, please contact us:
- Business Name: ServiceOne365
- Phone: 18003091619
- Location: Lucknow, Uttar Pradesh, India